What is Music on hold?
Music on hold is the audio a caller hears while they wait — either music, or a recorded message about your business.
How does Music on hold relate to Silux Call?
Silence is the worst option: callers assume the line has dropped and hang up. A short message ("we now open Saturdays") turns dead time into something useful. Silux Call includes custom hold music from Plus, or £2.50/month as an add-on.
Also searched as: hold music, on hold message, what callers hear on hold.
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