Phone system & AI receptionist for UK Care homes

UK care homes use Silux Call to fix one expensive problem: family contact expectations, CQC inspection evidence, shift handovers. It is a UK-hosted VoIP and AI-receptionist platform aligned with CQC, UK GDPR, built for the 31 January 2027 PSTN switch-off, and priced in GBP from a free trial upward.

Hunt groups per floor
Consent-prompt recording
Configurable recording retention
Calendar-aware presence
Divert to mobile
Start 14-day free trial — no cardCompare providers

Compliance for Care homes

Silux Call is aligned with CQC, UK GDPR. Recording carries a consent prompt, is encrypted at rest, and exports as an auditor-ready PDF in one click — the evidence care homes need at inspection or renewal.

Why Care homes pick us

  • UK-domestic — GBP billing, UK support, UK DDIs from every area code.
  • AI receptionist — 20 minutes included on Pro, or a £15/month add-on — answers the calls you cannot.
  • CQC, UK GDPR-aligned compliance reporter — one-click PDF for auditors.
  • 14-day free trial, then per-line plans from £4.75 — try before you commit, no contract.
  • Open API + Stripe-native billing — for agencies who white-label us.

FAQs — Care homes

Why do UK care homes need a modern phone system?

Family contact expectations, CQC inspection evidence, shift handovers. Silux Call solves this with hunt groups per floor and consent-prompt recording, on a UK-hosted platform that is ready for the 2027 PSTN switch-off.

Is Silux Call compliant for care homes?

Silux Call is aligned with CQC, UK GDPR. It ships consent-prompt call recording, encryption at rest, and a one-click compliance reporter PDF that auditors and regulators accept.

How much does Silux Call cost for a care home?

Start with a 14-day free trial, then from £4.75 per user/month on Entry up to Pro at £14.95 per user/month, which includes 20 AI receptionist minutes. On other plans the AI receptionist is a £15/month add-on. All GBP, ex-VAT, no contract.

Can care homes keep their existing numbers?

Yes — free UK landline porting on every plan. Send us a recent bill and a signed letter of authority; your old line keeps working throughout, so care homes move without losing a single call.

Related for Care homes

Care homes by UK city

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